Reporting & Analytics

Across the entire family of CommCare managed services, organizations have access to Tangoe's reporting engine and complete library of operational and business intelligence reports. All reports offer comprehensive features and functionality coupled with multiple presentation layers and secure delivery.

Meeting the needs of both non-technical business users and power users, Tangoe's library of reports are extracted from operational data at user-prescribed intervals and generated from a dedicated data warehouse that enables faster report generation. Users can render data in other reporting tools and/or save, view, print, or export their results in formats including Word, Excel, RTF, PDF, and RPT files.

In addition, specific reports based on the clients' level of service, are delivered to the client on a monthly basis.

The following is a partial list of the dozens of available reports:

• Exceptions & variances
• Assurance alert summary
• Inventory by location(s)
• Casual billing
• Spend and usage
• Account level spends
• Monthly spend by products
• Monthly spend by call types
• Carrier spend summary
• Vendor scorecards
• Invoice reports
• Allocation reports
• Cost center reports