Call Accounting (CDR)

Methodicall is the tool you need to manage your communications expenditures. Utilizing communication activity from cell phones, pagers, calling cards and your PBX(s), Methodicall can accurately track, monitor and report on all of your communications assets.

Methodicall comes complete with:

• Easy to use, intuitive Web user interface
• Standard reports (available in both English and French)
• Flexible filter parameters,
• Automatic scheduling capabilities.

The powerful engine is designed to consolidate information from numerous sources with single or multiple sites. These standard features combine to provide you with vital information quickly and easily.

Make use of a solution that not only allows you to import archived files from existing call accounting systems but continues to meet your changing needs as devices evolve and you upgrade your communications systems. Methodicall collects, costs, stores and reports on information from other call accounting systems such as the Nortel OTM/TM Telecom Billing System. The solution also supports all PBXs and is compatible with the major call storage units including the MDR-2000 and Pollcat.

Methodicall utilizes a MySQL Server database. This means you can access your critical communication records when and where you need them. The only limitation is the size of your hard drive.

Methodicall from oxilio offers you:

• Instant set-up through intuitive design and user friendly Installation Wizard
• Harness the power and flexibility of MySQL and Crystal Reports
• Compatible with Windows 2003, Windows XP and all PBX types
• Detail and allocation reports including Extension Detail, Department Summary, Corporate Summary, Most Frequently Used, and Directory Listings
• Collection of and reporting on data generated from many communications services including cellular, pagers, calling cards and PBXs as well as imports from archived files, buffer boxes and other manufacturers' call accounting products
• Transportation of data in a choice of industry standard formats (i.e. PDF, RTF, CSV) via multiple deployment options such as self-service web pages and automated email delivery.
• Ability to synchronize employee directory between Nortel's TM and Methodicall
• Ability to collect CDR data from a Nortel PBX using DBA
• Virtually unlimited support for thousands of extensions.
• Multi-level user defined hierarchy.
• Multiple standard and customizable reports with powerful filter capabilities.
• Automatic scheduling for data collection and report generation.
• Employee directory with advanced updating features such as employee change time stamps.
• Actionable employee, customer, area code, room directories and client/matter fields.
• Web access to directory maintenance, scheduling and report generation

• Methodicall