Public safety

Oxilio's reliable and innovative call recording solution helps public safety organizations fulfil their mission of ensuring the public's well being. Oxilio's solution meets the stricter requirements of public safety. Oxilio's simple, intuitive and easy-to-use recording solution is available at a highly competitive price.

In addition to recording calls, this software also records workstation screen activity and makes it possible to review incident and staff responses. Used in training and evaluation, the quality monitoring solution contributes to improving the quality of agents' responses.

Oxilio's communication recording solution features:

A tamper-proof recording-Oxilio's call recording solution uses the market's first 256-bit Rijndael AES audio encryption which, coupled with MD5 fingerprinting, secures the audio files against unauthorized replay, alteration or editing. This ensures that all recordings can be used as admissible evidence in a court of law.

Open architecture-Using open-system technology and commercial off-the-shelf servers, Oxilio's recording solutions integrate easily with existing voice and data infrastructure. They offer the highest levels of reliability, easy maintenance and scalability to meet future needs.

Secure environment-Access rights are granted according to the user's level, with several password options.

Facilitated review-Reviewing can be done on a local network or the Internet using a Web browser. It can also be at variable speeds. Comments can be added to call reviews.

Recorded calls quickly accessible to authorized users-Calls can be retrieved based on any combination of search criteria:

- Call duration

- Date and time

- CLI /dialled number

- Channel

- Call direction (incoming/outgoing)

- ANI/ALI (911-specific call data)