Health industry

Oxilio's innovative, secure and affordable communication recording solution helps healthcare professionals to overcome the daily obstacles they face.

Oxilio's high-quality, continually evolving call recording solution is developed in partnership with major industry players. It is available worldwide in several languages, including French.

Oxilio's communication recording solution makes it possible to:

• Review the quality of service provided by appointment centre employees
• Improve patient service during appointment taking
• Facilitate conflict resolution between patients and employees through call recording review
• Ensure unionized employee call-back list is respected
• Increase the efficiency of the healthcare team by replacing voice recorders or dictation devices with one call recording system
• Record internal calls to the security post so that they can be used as a reference to review appropriateness of staff response to emergency situations
• Reduce errors by recording calls between patients, healthcare staff and staff from various hospital departments (laboratory, pharmacy, etc.)

Oxilio's communication recording solution features

• Can be used in traditional or IP telephony environments to deliver high-quality voice recordings
• Complete solution is available on a single commercial server
• Intuitive browser-based interface enables voice recordings to be securely retrieved and replayed from any computer
• The software application can be accessed securely from any computer