Communication Recording

Communication recording with quality access and monitoring software can easily cost thousands of dollars per agents/sets to purchase. And then there is the cost of server room space, yearly maintenance agreements, upgrades, offline storage and much more. For some customers, the benefits of call recording do not outweigh the costs. Now, there is a cost effective alternative which requires zero capital, has zero running costs and is easy to integrate with your existing communication solution

Oxilio's Hosted Call Recording solution lets you record all calls from specific agents, sets, PRIs or radio frequencies. Our hosted solution is not limited by technology and will support any environment including passive and active VoIP (voice over IP). All call recordings are stored securely and can be retrieved at a click of a button using Internet Explorer months later if required. Calls are searchable by a number of parameters such as time of call, to and from numbers and call duration; and can be searched for using those criteria.

Oxilio's Hosted Call Recording offers every business, small or large, the opportunity to have enterprise-class call recording and to store large amounts of voice data efficiently and securely. In addition to recording, customers have access to additional modules such as Agent Evaluation and Screen Capturing.

Benefits of our Hosted Call Recording

• Available to everyone and every business worldwide
• 100% recording just like having a call recording server on premises
• Lower cost to implement and own
• Zero capital and running costs
• Easy to integrate with any communication solution
• Avoid equipment and technology obsolescence
• Advanced recording control
• Secure and tamper proof recording format
• Comprehensive search capability
• Feature-rich call player.